Program Management for Software Automation and Transformation Delivery (Software Factory Model)

Scope: End-to-End program technical lead using SAFe framework for a leading Telecom Service Provider.

Highlights:

  • Led multi-domain, multi-vendor software automation covering broadband services, cybersecurity, data center provisioning, and network migration.
  • Integrated with business processes (ticketing, change management, identity management, asset management, workflow).
  • Established software development standards (CI/CD with GitHub, Jenkins, Sonarqube, Rally/Jira).
  • Managed a team of 30+ technical staff over 2 years, delivering 200+ user stories across 30+ sprints, resulting in significant cost savings, error reductions, and increased go-to-market agility.